Privacy Policy

Effective Date: October 12, 2026

Wise Choice Remodeling Inc. (“Wise Choice Remodeling,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, https://wisechoiceremodel.com/, communicating with our team, or using our services.

This Privacy Policy explains how we collect, use, disclose, store, and protect your information, including information collected through website forms, telephone calls, email communications, and SMS/text messaging.

By using our website or submitting information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide

Full name
Email address
Telephone or mobile phone number
Residential or mailing address
Property ownership information
Home improvement and remodeling interests
Project details and service requests
Appointment and consultation information
Information voluntarily provided through contact forms, telephone calls, emails, or other communications

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

IP address
Browser type and device information
Operating system
Pages visited and time spent on our website
Referring websites and traffic sources
Cookies and similar tracking technologies
Advertising campaign and referral information

We collect this information to operate our website, improve our services, respond to inquiries, and better understand how visitors interact with our business.

2. How We Use Your Personal Information

Wise Choice Remodeling may use the information collected for the following purposes:

Responding to inquiries and providing requested information
Scheduling consultations, inspections, estimates, and appointments
Providing roofing, remodeling, HVAC, window replacement, and other home improvement services
Communicating regarding estimates, projects, scheduling, and service updates
Providing customer support and responding to questions
Sending appointment confirmations and reminders
Sending promotional communications when permitted by law and applicable consent requirements
Improving our website, advertising campaigns, and customer experience
Maintaining internal business records
Preventing fraud, protecting our systems, and complying with legal obligations

We use personal information only for legitimate business purposes and as otherwise permitted or required by applicable law.

3. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to improve website functionality, measure visitor activity, and evaluate advertising performance.

These technologies may help us:

Understand how visitors navigate our website
Analyze website traffic and performance
Measure the effectiveness of marketing campaigns
Deliver relevant advertisements
Improve website functionality and user experience

Depending on our active website integrations, third-party services may include Google Analytics, Google Ads, Meta Pixel, and other analytics or advertising platforms.

You may manage cookies through your browser settings and available website privacy controls. Certain tracking technologies may require your consent or be subject to applicable opt-out rights.

For additional information regarding available opt-out options, visit:

https://wisechoiceremodel.com/your-privacy-choices/

4. Analytics and Advertising

We may use third-party advertising and analytics services to understand website performance and promote our home improvement services.

These services may collect information about your interactions with our website through cookies, pixels, or similar technologies.

Information collected may be used to:

Measure advertising conversions
Evaluate marketing campaign performance
Improve advertising relevance
Understand visitor engagement
Reach audiences who may be interested in our services

Some advertising disclosures may qualify as “sharing” under California privacy law, even when no money is exchanged.

Where required by applicable law, we provide users with the ability to opt out of the sale or sharing of personal information for cross-context behavioral advertising.

5. How We Share Information

We may disclose personal information to trusted third parties when reasonably necessary to operate our business and provide requested services.

These parties may include:

Website hosting and technical support providers
Customer relationship management (CRM) platforms
Appointment scheduling and communication providers
Contractors and service providers involved in fulfilling requested services
Analytics and advertising service providers
Professional advisors, including legal and accounting professionals
Government authorities when legally required

We require service providers to handle personal information appropriately and in accordance with applicable legal and contractual obligations.

We do not sell or rent customer contact information to third parties for their independent direct marketing purposes.

Any disclosure of information for advertising purposes is subject to applicable privacy laws and available consumer opt-out rights.

SMS opt-in information and consent records are specifically excluded from sharing for third-party marketing purposes, as described below.

6. SMS/Text Messaging Opt-In and Consent

Wise Choice Remodeling may communicate with customers and prospective customers through SMS/text messaging when appropriate consent has been obtained.

By expressly opting in to receive SMS messages from Wise Choice Remodeling, you agree to receive text messages related to your inquiry or requested services, which may include:

Appointment confirmations
Appointment reminders
Consultation scheduling
Estimate follow-ups
Project and service updates
Customer service communications
Responses to questions or inquiries

Marketing or promotional text messages will only be sent where the required consent has been obtained.

SMS Consent and Important Disclosures

SMS consent is voluntary and is not a condition of purchasing goods or services.
Providing your phone number alone does not automatically constitute consent to receive marketing text messages.
Message frequency may vary depending on your interactions with our business.
Message and data rates may apply.
You may opt out at any time by replying STOP to any text message.
For assistance, reply HELP or contact us at (818) 483-8055.
You may also contact us at info@wisechoiceremodel.com for assistance with your messaging preferences.

After opting out, you may receive a final confirmation message. We will honor applicable opt-out requests in accordance with legal requirements.

Consent to receive transactional or informational communications does not automatically authorize promotional or marketing text messages.

7. SMS Opt-In Data and Mobile Information — No Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors or service providers performing support services, such as customer service, messaging delivery, or technical operations, is permitted only as necessary to provide those services and subject to appropriate confidentiality and data protection requirements.

All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for their own marketing or promotional purposes.

We do not sell, rent, or disclose SMS opt-in information or mobile messaging consent records to third parties or affiliates for marketing purposes.

We maintain consent records as reasonably necessary to document compliance with applicable messaging regulations and honor communication preferences.

8. Data Security Practices

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.

These measures may include:

Access controls for authorized personnel
Secure website and communication technologies
Restricted access to customer information
Appropriate security practices for third-party service providers
Internal procedures for managing customer data

Although we take reasonable precautions to protect information, no method of electronic transmission or storage is completely secure.

We cannot guarantee absolute security of information transmitted over the internet.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

Fulfill the purposes described in this Privacy Policy
Provide requested services
Maintain business and customer records
Comply with legal, tax, accounting, and regulatory obligations
Resolve disputes and enforce agreements
Maintain records of SMS consent and opt-out requests

Retention periods may vary depending on the type of information, applicable legal requirements, and legitimate business needs.

When information is no longer reasonably necessary, we take appropriate steps to delete, deidentify, or securely dispose of it.

10. Your California Privacy Rights

California residents may have certain rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), subject to applicable exceptions.

Depending on the circumstances, these rights may include:

Right to Know: Request information about the categories and specific pieces of personal information collected about you.

Right to Delete: Request deletion of personal information, subject to applicable legal exceptions.

Right to Correct: Request correction of inaccurate personal information maintained by us.

Right to Opt Out: Opt out of the sale or sharing of personal information for cross-context behavioral advertising.

Right to Limit: Where applicable, request limitations on certain uses and disclosures of sensitive personal information.

Right to Non-Discrimination: Exercise applicable privacy rights without unlawful discriminatory treatment.

We will not discriminate against you for exercising your privacy rights.

To submit a privacy-related request, contact:

Email: info@wisechoiceremodel.com

Phone: (818) 483-8055

Privacy Choices: https://wisechoiceremodel.com/your-privacy-choices/

We may need to verify your identity before processing certain requests. We will respond within the timeframes required by applicable law.

You may also designate an authorized agent to submit certain privacy requests on your behalf, subject to applicable verification requirements.

11. Your Communication Preferences

You may choose how you receive communications from Wise Choice Remodeling.

You may:

Opt out of SMS communications by replying STOP.
Request assistance with text messaging by replying HELP.
Unsubscribe from promotional emails using an available unsubscribe link.
Contact us to update your communication preferences.
Request information about personal data we maintain, subject to applicable law.

Even after opting out of marketing communications, we may continue to send necessary non-marketing communications where permitted by law.

12. Third-Party Websites and Services

Our website may contain links to third-party websites, service providers, or external resources.

These websites may have privacy policies and data practices different from ours.

Wise Choice Remodeling is not responsible for the privacy practices, content, or security of third-party websites.

We encourage visitors to review the privacy policies of external websites before providing personal information.

13. Children’s Privacy

Our website and services are intended for adults seeking home improvement and remodeling services.

We do not knowingly collect personal information from children under the age of 13.

If we become aware that we have collected personal information from a child under 13 without appropriate parental consent, we will take reasonable steps to delete that information in accordance with applicable law.

Parents or guardians who believe a child has provided personal information may contact us using the information below.

14. Changes to This Privacy Policy

Wise Choice Remodeling reserves the right to update or modify this Privacy Policy as necessary to reflect changes in our business practices, technology, legal requirements, or services.

When changes are made, we will update the effective date displayed at the top of this page.

We encourage visitors to review this Privacy Policy periodically.

Continued use of our website following changes constitutes acknowledgment of the updated policy, to the extent permitted by applicable law.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, our privacy practices, or SMS/text messaging communications, please contact us:

Wise Choice Remodeling Inc.

6100 Wilshire Blvd #560
Los Angeles, CA 90048

Phone: (818) 483-8055

Email: info@wisechoiceremodel.com

Website: https://wisechoiceremodel.com/

California Contractor License: CSLB #1104186

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.